Customer is responsible for product setup and final assembly, which must be performed by qualified mechanic. Buggies are sold warehouse direct in a crate and are not delivered ready to ride. Customer may be required to ship the defective or damaged part to manufacturer first before a replacement will be sent. Gokarts USA will assist the customer in obtaining warranty coverage from the manufacturer. The warranty does not include parts worn by standard use (such as tires, belts, clutches, chains, etc.) or parts damaged from use, accidents, abuse, or misuse of the product. There are no returns or exchanges for any reason. This product comes with a 3 month parts only warranty from the manufacturer. In addition to information which may be supplied by the manufacturer and delivered with the product, click here to see our suplemental Product Setup Guides While we will gladly assist you with any technical questions, support we can give over the telephone is limited. This will take generally 2-6 hours or more to perform depending on the product and skill level. Since you are skipping a dealer and saving over half the price of a usual retail customer, your mechanic will need to perform the final assembly (as stated above).
Although we do provide some very good information on our website, occasionally some units may need other routine items checked/adjusted such as cleaning and adjusting the carburetor and fuel tank, checking to ensure wires are well connected, adjusting chain slack and alignment, if needed. Setup of this product requires uncrating and installing/checking the wheels, seats, roll bars, hooking up the fuel line, battery and lights, checking tightness of all nuts and bolts, changing oil, etc.
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